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Usage - Reservation
Easily manage a multitude of options
Reservation services such as time, location, cancellation
and change of reservation are all covered.
Concerts
Sport games
Accomodation
Plane tickets
Increase sales through a fast and seamless customer experience
Induce more ticket purchases by simplifyung the booking process. Through the chatbot's consultation function, you can solve customer inquiries and quickly connect them to your reservation service.
The chatbot can issue real-time information about events such as concerts and games, or about accommodation to create a satisfying customer experience.
Keep your customer engaged! Customer service and marketing connect with them in one chat.
Customer service related to enquiries such as booking change/cancellation can also be managed with the chatbot.
Customers can also check their booking history in the RCS chat room without visiting any other website, with simple authentication.
It is also possible to offer alternatives such as flexible dates and recommendation of other events, to enable one-on-one customer response.
Purchases can be further indiced by adding features such as mileage/point accumulation and discounts.
How to get closer to customer?
Communication makes customer feel brand more friendly
Let us introduce how to communicate with customer more interesting!
Communicate with your customers
like you would with friends!
Whether you're e posting promotional material for a movie or a game, or hosting a participatory event, use the chatbot to generate interest and increase awareness.
Through various events such as watching teasers, quizzes, surveys, and ratings that you can easily participate in, you can deliver entertaining information and increase the promotion of your products and services.
Be accessible and make the Chatbot your customers' best friend!
Create RCS channels such as theme parks, performance halls, festivals, exhibitions, art galleries, parks, etc. with visual information through media such as photos or videos. This way, increase your accessibility and eliciting a positive response from visitors.
Provide a convenient and reliable customer service that allows them to check real-time parking availability or reservation waiting time, and offer customized guidance based on visitors' location and interests.
